As winter approaches, you may notice that the edges of some floor mats appear curled when unpacked. This is typically caused by compression during stocking, especially in colder temperatures. Don’t worry—it’s a temporary issue that will resolve itself within a few days.
To speed up the process, you can try one of these quick fixes:
- Use a heat gun or hair dryer to warm the edges. Keep the heat at a distance, and 140°F is sufficient.
- Pour hot water over the curled areas to soften them. Then allow the mats to rest flat.
If you encounter any other issues, we’re here to assist. Email us the following information. We'll get back to you asap.
[The following can be found in the Return Claim Form under Return & Refund Policy.]
[The following can be found in the Return Claim Form under Return & Refund Policy.]
- Photos of the floor mats. Especially the issue spots (or a video).
- Photos of the package labels
- A brief description of the issue
- Order Number
- Product Name (if there's more than one product in this order)
- Vehicle Make/Model/Year
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